CVS - Weatherford, Texas

Tonja Tiger

Argumentative and rude staff, poor customer service- CVS Main St. Would give zero stars.
Now on Target CVS- what a joke.
Oh my so disappointed in any of the CVSs in Weatherford, our home town. Rude, unprofessional, poor customer service, and lies when corporate follows up with a complaint. I just found out that I am an aggressive person that I am banned from CVS. Even after talking to corporate CVS, the stores here have been given the option to ban us. My insurance that I utilize only supports CVS. Very disappointing. People are way too sensitive and follow the thinking of you are mean to me, when just trying to communicate with someone who is already argumentative and not wanting to listen, or assist in what costumer service should be. I could never act that way or would I ever want to in my profession. I know many of you already know this with the reviews I have read. SMH. Shame on you CVS.

Morgan Morris

TERRIBLE customer service and very inefficient pharmacy . Waited in line for well over 30 minutes to pick up a simple medication.

This pharmacy needs better staff working the drive thru window in the evening especially when it’s busy.

Lyndsee Faulkenberry

I would give 0 stars if I could. I used to get great service, but it’s gone down the toilet. Pharmacy is so rude! My mom went by to get my prescriptions called in by the er last night, and I needed to update my insurance. They told her she would have to come back after their lunch break (30 minutes from her arrival) because they didn’t have time to update it. Mind you, we live 25 minutes away. I’m transferring my meds immediately. After going on having a migraine for 5 days and they didn’t even care to do their job. 0 stars, do not recommend. Do better CVS weatherford.

Burlesque Male

Hayden was very professional with me, I went in to buy feminine products and he directed me politely. I prefer using his register.

Wendy Huff

This has to be the worst most unprofessional CVS store I’ve ever had the displeasure of using. The employees are not trained properly on how to enter new prescriptions. There have been several errors with multiple prescriptions. When you have an issue, they don’t care. They treat you like you’re wasting their time. When you archive a prescription in the app it does not archive on their end they will continue to ask doctors for refills on medication you no longer use. And request refills from providers that you no longer use. They are rude, unprofessional and untrained. Please take your business elsewhere. If I could give zero stars, I would!

George Bradshaw

Have always appreciated this CVS, but lately service has gone downhill.....In the past when there were 3 or more people waiting to pick up prescriptions, the pharmacy would open a second checker, here lately it doesn't matter how long the line is or how many and how long people have been waiting there will be only one register open.....worse is that there are 8 to 10 pharmacists behind the counter doing not much but laughing and cutting up.....also, my doctor called in a very needed prescription for me 4 days ago......had heard nothing from CVS about this so I called the pharmacy yesterday, tech told me the prescription was ' in line ' to be filled, still no word about it being filled today.....Over 4 days to fill a common prescription ? That is terrible service.....

Lilly Mint

This thing working at the pharmacy is absolutely rude and lazy. Since you employ and encourage this kind of people and behavior, not gonna buy a single thing from any cvs store anymore.

Deb

I’ve used CVS on Main St in Weatherford Tx for about 7 years now with no problems or issues. The staff has been exceptional. Last week I dealt with a Manager on Monday named Carly and was talked down to and she refused to check my insurance to see if they had the right one on file because I had lost my insurance in November and then added to my husband’s insurance and the my old insurance was reinstated due to a mistake the insurance company had made. I finally was able to change it on Thursday with another staff member because they did have the wrong insurance file. Not sure if she was having a bad day but I also work with people every day and would never treat someone the way she treated me. I still have not received my prescription because she would refuse from the beginning to check my insurance. i loved this CVS but will never return again due her lack of disrespect and non caring attitude.