Papa Johns Pizza - Weatherford, Texas

Bryan Stephens

A measly $80 for two “large” pizzas and 6 wings, cheese missing on a sig amount one AND no meat on one of them (which was charged and was specifically added as per sticker/reciept), no way to rate or contact anyone since their app you must use and DoorDash do not even register the order, remembering that this is a regular occurrence every time I order from there…priceless.

laura gary

Worst experience ever. Ordered pizza for delivery, after about 1.5 hours of waiting we contacted the store to get an eta. The driver then called bc they were lost. They were no where close to where we lived so we had to meet them. Pizza was cold by the time we got it so we called the store. Wouldn't connect us with a manager, they hung up on us so we went to the store. They acted like it was not a big deal, could care less if pizza was cold or that we had to meet the driver & then drive across town to fix the issue. Didn't even get to talk to the manager at the store. They didn't offer to remake the pizza or anything.

They need a new staff and a new manager!

Julie Lee

The so called manager took my call and would not give me her name! It’s 7 pm on Friday night on the 22nd of September they messed up my order and take zero responsibility for it. Saying door dash made the error. The stand in manager blamed everyone else but Papa John’s. They were so rude beware cause we will have waited 2 hours for our pizza and we tipped and paid CASH BEWARE BEWARE BEWARE

Harold Christensen

This crew working tonight 12/17/2023 is the best of the best. My order was perfect , customer service was way better than expected, they very courteous and professional. I will never go anywhere else for pizza , those guys earned my business. Management needs to know how good they are. Thank you!

Matthew Haynes

If you order delivery it will be handed off to some random door dasher, the pizza won't be sealed, and they won't even ring the door bell. Luckily we had a camera that alerted us to a package! They dumped it on the porch and ran

David Whigham

Made my order online. Realized 5 minutes later I didn’t sub the garlic sauce for ranch. Called, and was told not a problem, it would be fixed. Awesome. No biggie.

Pizza arrives. No ranch. Garlic sauce. Then I’m told he misunderstood me. THEN I’m told thin slice somehow doesn’t even warrant a sauce to begin with. It was like talking to a piece of communion bread. I don’t know who the “manager” was I spoke with but Jesus. Get the guy some training.

Went to eat, and the square cut, as requested, AS PRINTED ON THE BOX, wasn’t done. Try to call back and nope. Keeps picking up the line, hitting a button, and keeping me on hold.

Maybe I went “last in line” and nobody cared because I used rewards to pay for part of it? They’re rewards for a reason. It’s because I frequent the franchise.

Stop hiring kids and expecting them to manage without any training. Back to corporate with feedback.

Brandon Hawkins

The pizza was good and the deal was good but when they delivered it they dropped it off on my doorstep and left and didn’t knock on the door or tell me that it was here, the pizza didn’t get cold but that was still not cool, I may not do business with y’all again

Corey Brown

After a horrible experience with having to wait 2 hours for pizza a few weeks ago we decided we would give them a 2nd chance. That was a big mistake. We received our pizza's on time but they were smashed, soggy and cold. We called and they told them what was going on and they proceeded to hang up. We took the pizza's back to get our money back and they then proceeded to call the cops on us for no reason. We will never order from here again. I hope it gets shut down, because obviously they have no understanding of customer service.